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SST Malaysia Guide for SMEs 2026: Registration Threshold (RM500K), SST Rates (6% & 8%), Filing Deadlines, Exemptions & Penalties

Complete SST guide for Malaysian SMEs. Covers the RM500,000 registration threshold, Sales Tax (5%/10%) vs Service Tax (6%/8%) rates, how to register with RMCD, filing deadlines (bimonthly), exemptions, common mistakes, and how to produce SST-compliant invoices.

12 May 202613 min readBy DuitTools
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SST — Sales and Service Tax — replaced GST in Malaysia on 1 September 2018. Since then, it has been the country's primary consumption tax regime for businesses. For SMEs, the most important number to know is RM500,000: once your annual taxable turnover crosses this threshold, SST registration becomes mandatory, and the compliance clock starts ticking.

Many small businesses cross the RM500,000 threshold unexpectedly — especially service-based businesses — and only discover their SST obligations after the fact. This guide covers exactly what you need to know before that happens.

If your business is approaching the SST threshold, you'll need compliant invoices. Use our free invoice generator Malaysia to create professional, tax-compliant invoices with SST line items, SST registration number, and proper invoice numbering.


What Is SST?

SST is actually two separate taxes administered by the Royal Malaysian Customs Department (RMCD):

  1. Sales Tax — a single-stage tax on the sale of taxable goods manufactured in Malaysia or imported into Malaysia
  2. Service Tax — a tax on prescribed taxable services provided in Malaysia

Most SMEs deal with Service Tax — if you provide consulting, IT, advertising, professional, or other prescribed services. Businesses that manufacture goods deal with Sales Tax. Some businesses (e.g., manufacturers who also provide services) may be registered for both.

Current SST Rates (2026)

Sales Tax rates:

CategoryRate
General goods5%
Certain non-essential goods10%
Petrol (RON 95, RON 97, diesel)Specific rates (per litre)
Exported goods0% (zero-rated)

The 10% rate applies to certain luxury and non-essential goods — specific product categories are listed in the Sales Tax (Rate of Tax) Order. Most manufactured goods used in business (raw materials, components, machinery) fall under the 5% rate or are exempt.

Service Tax rates:

CategoryRate
General prescribed services6%
Certain services (effective 1 March 2024)8%

In Budget 2024, the government increased the Service Tax rate from 6% to 8% for selected services while keeping 6% for core consumer services. Important: the 8% rate does NOT apply to food and beverage, telecommunications, parking, logistics and delivery, and several other everyday services — these remain at 6%. The 8% applies to services such as professional and consultancy services, IT services, advertising, management services, and non-essential personal services.


The RM500,000 Threshold: When SST Registration Becomes Mandatory

Sales Tax Threshold

If your business manufactures taxable goods and the total sales value of those goods exceeds RM500,000 in a 12-month period, you must register for Sales Tax.

The 12-month period is assessed on a rolling basis: look at the current month plus the preceding 11 months. Example:

  • In June 2026, look at July 2025 to June 2026
  • If the total exceeds RM500,000, you must register

Registration must be completed within 30 days from the end of the month in which the threshold was exceeded.

Service Tax Threshold

If your business provides taxable services and the total value of those services exceeds RM500,000 in a 12-month period, you must register for Service Tax.

The same rolling 12-month assessment applies. Registration must be completed within 30 days from the end of the month in which the threshold was exceeded.

What Counts Toward the Threshold?

  • All taxable goods or services sold by your business, including those sold to other businesses
  • Exports count toward the threshold but are zero-rated
  • Transactions with related companies count at arm's-length value
  • For manufacturers: the value includes all taxable goods manufactured, including goods transferred to branches or related entities

What Does NOT Count?

  • Sales of non-taxable (exempt) goods or services
  • Inter-company transfers that are not sales (subject to conditions)
  • Discontinued products or one-off disposals of business assets (in most cases)

Registration for Businesses Below the Threshold

You can voluntarily register for SST even if your turnover is below RM500,000. Voluntary registration has pros and cons:

Pros:

  • You can claim SST paid on business inputs (for manufacturers — service providers generally cannot claim input tax under the SST system)
  • Your business appears more established to corporate clients
  • You avoid the rush to register if you cross the threshold mid-year

Cons:

  • You take on the full SST compliance burden before it's legally required
  • Filing obligations, record-keeping, and potential audit exposure
  • You'll need to charge SST to clients, which may affect pricing competitiveness

How to Register for SST

Registration is done through the MySST portal (mysst.customs.gov.my), managed by RMCD.

Before Registering, You'll Need:

  1. SSM business registration number (sole proprietorship or partnership) OR ROC company registration number (Sdn Bhd)
  2. Business owner/director details (IC number, contact info)
  3. Business address and contact information
  4. Description of taxable goods manufactured or taxable services provided (classified under the correct tariff code or service category)
  5. Bank account details for payment and refund purposes
  6. Estimated annual taxable turnover

Registration Steps

  1. Go to mysst.customs.gov.my and create an account (if this is your first interaction with RMCD).
  2. Select "Sales Tax Registration" or "Service Tax Registration" (or both, if applicable).
  3. Complete the online form. RMCD reviews the application — expect queries if the information is incomplete or inconsistent.
  4. Once approved, you'll receive your SST registration number — this must appear on all tax invoices.
  5. Your effective registration date is the first day of the month following approval (in most cases).

SST Filing and Payment Deadlines

SST returns are filed every two months (bimonthly), regardless of whether any tax was collected during the period.

Taxable PeriodFiling Deadline
January – February28 March (or 29 Feb in leap years for the following period) — actually, the deadline is the last day of the month following the end of the taxable period
March – April31 May
May – June31 July
July – August30 September
September – October30 November
November – December31 January (of the following year)

The filing deadline is 30 days after the end of the taxable period — i.e., the last day of the month following the end of the bimonthly period.

Filing Process

SST returns are filed online via the MySST portal:

  1. Log in and select the relevant taxable period
  2. Declare the total value of taxable supplies and the SST collected
  3. The system calculates the SST payable
  4. Submit the return

Payment is due at the same time as filing. Payment can be made via FPX (online banking) through the MySST portal or at designated bank counters.

Even if you collected zero SST during the bimonthly period (e.g., no sales in those months), you must still file a nil return. Late filing attracts penalties.


SST Penalties and Enforcement

RMCD takes SST compliance seriously. Common penalties:

OffencePenalty
Late filing of SST return10% of SST payable for each 30-day period late (capped at 40%)
Late payment of SST10% for the first 30 days, additional 5% for each subsequent 30 days (capped at 40%)
Failure to register when requiredFine up to RM50,000 or imprisonment up to 3 years, or both
Issuing an invoice showing SST when not registeredFine up to RM50,000 or imprisonment up to 3 years, or both
Evasion of SST1 to 3 times the amount of tax evaded, or imprisonment up to 7 years, or both
Failure to keep proper recordsFine up to RM50,000 or imprisonment up to 3 years, or both

Critical rule: SST collected from customers is not your money — it's held in trust for the government. Using SST collected to fund your business operations is illegal. Keep SST collected in a separate bank account or track it carefully — when the bimonthly payment is due, the money must be there.


SST-Exempt Goods and Services

Not everything is subject to SST. Understanding exemptions helps you determine whether your business is affected.

Sales Tax Exemptions

  • Exported goods (zero-rated)
  • Raw materials and components used in manufacturing (can apply for exemption under Schedule A, B, or C of the Sales Tax (Exemption) Order)
  • Certain agricultural products
  • Certain medical devices and pharmaceutical products
  • Books, newspapers, and educational materials

Manufacturers who purchase raw materials for further processing can apply for an exemption certificate — this prevents SST from cascading through the supply chain.

Service Tax Exemptions

  • Food and beverage services (restaurants, catering) — remain at 6%, not exempt, though not subject to the 8% rate
  • Healthcare services (medical, dental, nursing)
  • Education services (kindergarten through tertiary)
  • Public transport
  • Residential property rental
  • Certain financial services (banking, insurance — these are governed by separate legislation)
  • Toll road charges
  • Parking services (remain at 6%)

SST Invoices: What Must Be on Every Tax Invoice

When you're SST-registered, every tax invoice you issue must include:

  1. Invoice number (sequential, unique — no gaps or duplication)
  2. Date of invoice
  3. Your business name, address, and SST registration number (essential — this proves the SST is legitimate)
  4. Customer's name and address
  5. Description of goods or services provided
  6. Quantity and unit price (for goods)
  7. Total amount payable, with the SST amount shown separately (e.g., "Service Tax (8%): RMXXX.XX")
  8. The total amount including SST

For service tax, the SST line item must clearly state the rate applied (6% or 8%) as of 2024.

Using our free invoice generator Malaysia by DuitTools, you can create SST-compliant invoices with all required fields, proper invoice numbering, and SST line items automatically calculated. Download as PDF or send directly to clients.


Record-Keeping Requirements

Registered businesses must keep records for 7 years from the date of submission of the SST return to which the records relate.

Records that must be kept include:

  • All tax invoices issued and received
  • Sales ledgers and purchase ledgers
  • SST returns filed (keep copies of each submission)
  • Payment records (bank statements or receipts showing SST payments to RMCD)
  • Exemption certificates (if applicable)
  • Import/export documents (for sales tax)
  • Any correspondence with RMCD

Records can be kept electronically provided they are accessible and in a format acceptable to RMCD.


Common SST Mistakes SMEs Make

  1. Not tracking the RM500,000 threshold: The most common and costly mistake. Monitor your 12-month rolling turnover every month. If you're approaching RM400,000–RM450,000, prepare for registration now rather than scrambling when you cross RM500,000.

  2. Continuing to charge GST-era rates: GST was 6% on almost everything. SST has different rates (5%, 6%, 8%, 10%) depending on the category. Don't assume 6% across the board.

  3. Not filing nil returns: Even if you collected zero SST in a period, you must file. A nil return takes minutes via MySST but can save you from late-filing penalties.

  4. Using SST collected as business cash flow: This is illegal and the most dangerous mistake. SST money is the government's money — keep it separate.

  5. Applying the wrong Service Tax rate: As of March 2024, some services are at 8% and others remain at 6%. Applying the wrong rate on invoices creates a liability — you may owe RMCD the difference even if you only collected 6%.

  6. Not issuing proper tax invoices: Invoices without an SST registration number, without SST line items, or with non-sequential numbering may be rejected in an audit and can subject you to penalties.


SST vs Sales Tax (Manufacturing) vs Service Tax: Quick Reference

Sales TaxService Tax
What is taxed?Taxable manufactured goods and importsPrescribed taxable services
Who pays?Manufacturer or importer (passed to buyer)Service provider (passed to customer)
Registration thresholdRM500,000RM500,000
General rate5%6% (certain services at 8%)
Filing frequencyBimonthlyBimonthly
Filing deadline30 days after period end30 days after period end
Administered byRMCDRMCD
PortalMySSTMySST

Frequently Asked Questions

When exactly do I start charging SST after registration?

From the effective date of registration stated in your SST registration certificate. Typically, this is the first day of the month following RMCD approval. You cannot charge SST before this date, and you must charge it from this date onward for all taxable supplies.

I provide both taxable and non-taxable services. Do I charge SST on everything?

No. Only specified taxable services under the Service Tax Regulations attract SST. If part of your business provides non-taxable services (e.g., most education and healthcare services), you do not charge SST on those, even though you're registered. If you provide both, your SST return should clearly separate taxable and non-taxable supplies.

What if I cross the RM500,000 threshold in the middle of the year?

You must register within 30 days from the end of the month in which the threshold was crossed. Once registered, you charge SST on taxable supplies from your effective registration date — not retroactively. Sales made before your registration date do not attract SST.

Can I deregister if my turnover falls below RM500,000?

Yes. If your annual taxable turnover falls below RM500,000 and is expected to remain below that level, you can apply to RMCD for deregistration. RMCD will review your application and, if satisfied that the decline is genuine and sustained, cancel your registration.

How does SST interact with e-invoicing?

E-invoicing is a separate mandate administered by LHDN (not RMCD). However, your e-invoices must be SST-compliant — meaning they must include your SST registration number, show SST separately, and follow the prescribed format. Our invoice generator Malaysia produces invoices that meet both SST requirements and e-invoice format guidelines.

Do exported services attract Service Tax?

Generally, no. Services provided to clients outside Malaysia (exported services) are not subject to Malaysian Service Tax. However, the place-of-supply rules determine whether a service is considered "provided in Malaysia" or "exported." If in doubt, consult RMCD or a tax professional — incorrect treatment can result in underpaid SST and penalties.


SST Compliance Starts With Your Invoices

SST compliance is not optional once you cross RM500,000 in taxable turnover — and the RMCD audit process is thorough. The single most important thing you can do today is ensure your invoices are compliant: proper numbering, correct SST rates, and your SST registration number clearly displayed.

Use the free invoice generator Malaysia by DuitTools to create professional tax invoices with SST line items, automatic rate calculation, and sequential invoice numbering — ready to download or send to clients immediately.

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